sustainability faqs

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Zoe Kratzmann
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sustainability faqs

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  1. zk is committed to sustainability across all areas of our operations. We are continually taking measures to reduce our environmental impact and promote sustainability, such as sourcing eco-friendly materials, optimising our supply chain, reducing waste, and offsetting carbon emissions.

    we have a strict code of conduct for all service providers that includes treatment of workers, recycling programs and governance.

    we use natural fabrics and fibres in all garments where possible, and work with only the most reputable production partners in the business.

  2. We aim to minimise our carbon footprint through various initiatives. These include optimising our supply chain to reduce transportation distances, increasing energy efficiency in our facilities, and participating in carbon offset programs.

    we're also working to ensure carbon and water usage is measured throughout our supply chain.

  3. zoe kratzmann production partners engage in approved recycling programs for all textiles waste and fabric off-cuts.

    in many cases, excess fabric is used to create tote-bags and donated to charities.

    we produce our collections in limited runs, and donate seasonal samples to charities and wholesale partners.

    all packaging is biodegradable.

  4. yes, we are proud to be a partner of airrobe. to re-sell your zoe kratzmann piece click the link here.

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  1. we're proud to be a formal partner for the forgotten women: a not-for-profit housing initiative to help homeless women over the age of 55 gain access to safe, fit-for-purpose and long-term housing.
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Privacy
Terms
Returns
shipping
TRY BEFORE YOU BUY
Try up to 6 items
Home try-on
 
1 item added to cart
TRY BEFORE YOU BUY
T&C's apply
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 5 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $0 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our  Terms and Conditions
TRY WITH MIRRA
TRY BEFORE YOU BUY
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 5 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $0 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our  Terms and Conditions
TRY WITH MIRRA
You're ready to select your exchange items
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
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Please note: Processing your exchange may take up to one minute after placing your order.