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  1. the full zoe kratamnn range is only available for purchase through zoekratzmann.com. additionally we have 260+ stockists located throughout australia and new zealand. to find out more about our stockists, please visit our stockists page or email: customerservice@zoekratzmann.com

  2. please click here for our apparel and footwear size guides. additionally individual measurements for each garment are available on the product’s page.

    every product page includes detailed fitting notes and fabric composition.

    we also have useful sizing recommendation tool on each page, which will help you find the right size.

  3. if you notice something is incorrect on your order after it has been placed, please contact us at customerservice@zoekratzmann.com or call us on +617 5472 8309 immediately, so we can cancel an item, change a size or edit your billing and shipping details before the order is packed and dispatched.

  4. if you ordered the wrong size, you are welcome to exchange the item for the correct size.

    we offer free postage for exchanges within australia.

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  1. we're proud to be a formal partner for the forgotten women: a not-for-profit housing initiative to help homeless women over the age of 55 gain access to safe, fit-for-purpose and long-term housing.
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Privacy
Terms
Returns
shipping
TRY BEFORE YOU BUY
Try up to 6 items
Home try-on
 
1 item added to cart
TRY BEFORE YOU BUY
T&C's apply
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 5 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $0 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our  Terms and Conditions
TRY WITH MIRRA
TRY BEFORE YOU BUY
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 5 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $0 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our  Terms and Conditions
TRY WITH MIRRA
You're ready to select your exchange items
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.